Laís Junqueira is a Clinical Specialist Account Development Manager for Health Solutions in Elsevier. Merging the roles of Quality and Patient Safety specialist and account development manager, Laís provides strategic counsel to organizations on how evidence-based information can improve patient safety and clinical outcomes and how Elsevier solutions can empower healthcare professionals on their path to deliver high quality and safer care. Prior to Elsevier, Laís honed her interest in healthcare when she worked closely with organizations starting the journey for Quality Improvement and Patient Safety as a language advisor between hospitals and Joint Commission International (JCI) in Brazil. She led JCI Accreditation Standards translation projects and as an interpreter, had the opportunity to work closely with JCI surveyors and hospitals during accreditation surveys. This experience helped her to understand the importance and challenges of maintaining high-quality standards in patient safety. An entrepreneur at heart, Laís founded two successful companies that offered strategy consulting and translation services. Laís obtained her Bachelor’s degree in Marketing from ESPM in Brazil, and her post-graduate degrees in Digital Marketing from ESPM; and Conference Interpreting and Translation from the Pontifical Catholic University of Rio de Janeiro.